AZKIYAH ASYFIYA, K.; FARIZA, M.; LUBIS, D. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH BERDASARKAN DIMENSI TERRA (TANGIBLES, EMPHATY, RELIABILLITY, RESPONSIVENESS, ASSURANCE) Di BSI KCP CIREBON PLERED 1. Jurnal Witana, [S. l.], v. 2, n. 1, p. 7–18, 2024. Disponível em: https://jurnalwitana.com/index.php/jw/article/view/56. Acesso em: 13 may. 2026.