Azkiyah Asyfiya, Kholilah, Muthia Fariza, and Dokmen Lubis. 2024. “PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH BERDASARKAN DIMENSI TERRA (TANGIBLES, EMPHATY, RELIABILLITY, RESPONSIVENESS, ASSURANCE) Di BSI KCP CIREBON PLERED 1”. Jurnal Witana 2 (1):7-18. https://jurnalwitana.com/index.php/jw/article/view/56.