Azkiyah Asyfiya K, Fariza M. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH BERDASARKAN DIMENSI TERRA (TANGIBLES, EMPHATY, RELIABILLITY, RESPONSIVENESS, ASSURANCE) Di BSI KCP CIREBON PLERED 1. JW [Internet]. 2024 Feb. 20 [cited 2025 Sep. 14];2(1):7-18. Available from: https://jurnalwitana.com/index.php/jw/article/view/56